Case Study: Leading Bank achieves 24x7 SOC and 82% improved alert fidelity with Deepwatch

Bank Collaborates with deepwatch to Establish Security Operations Center and Mature Security Capabilities

Leading Bank, a large financial services firm, suffered a costly 2017 security incident and lacked a 24x7x365 Security Operations Center (SOC). The CISO was tasked with rapidly maturing the bank’s security posture, meeting stringent compliance, and outsourcing SOC monitoring; they selected Deepwatch and its Managed Detection & Response Services (using the Deepwatch Squad Delivery Model) to meet those needs.

Deepwatch deployed a fully outsourced 24x7x365 SOC in 42 days, pairing named analysts with the bank’s team to improve threat understanding and tune alerting. As a result, Deepwatch raised alert fidelity by over 82% in under six months, improved the bank’s maturity index by 57% in the first year, and helped secure a twofold budget increase while advising on log sources and technology decisions.