Case Study: SBA Communications boosts cyber resilience and efficiency with Deepwatch MDR

How SBA Communications Strengthened Cyber Resilience and Efficiency with the Deepwatch Guardian MDR Platform™

SBA Communications, a global telecommunications infrastructure company, needed a more sophisticated security operations model to keep up with its growing, complex hybrid environment. With a small security team, it was struggling with alert fatigue, limited visibility, detection gaps, and too much manual investigation overhead. Deepwatch’s Guardian MDR Platform™ was selected to help modernize and scale its security operations.

Deepwatch implemented a tightly integrated MDR program with MITRE ATT&CK alignment, bidirectional ticketing, proactive tuning, and executive reporting. As a result, SBA reduced false positives, saved dozens of hours per quarter through automation and bulk ticket closures, and achieved a 9.64 Security Index score, above both the industry average and Deepwatch’s customer average. Deepwatch also helped SBA demonstrate stronger ransomware readiness during insurance renewals, contributing to lower cyber insurance premiums.

SBA Communications

Ryan Hay

Director, IT Security & Compliance