Case Study: YPulse launches a Gen AI product to improve youth insights with deepset Cloud

How YPulse worked with deepset Cloud to build internal AI competency and launch a brand new AI experience for their customers

Ypulse, a leading authority on Gen Z and Millennial consumer trends, faced challenges with customer content engagement and delivering fast, customized insights from their vast research library. They sought a Gen AI solution to revolutionize their service, improve satisfaction, and drive strategic growth.

deepset implemented its deepset Cloud platform to create an AI-powered chat application. The solution indexed Ypulse's content repository and enabled rapid prototyping. The results were significant: a production-ready app was launched in under four months, leading to a 25% increase in user interactions and saving the equivalent of 2-3 full-time employees in resources. deepset's platform empowered Ypulse to quickly become a category-defining leader.

Ypulse

Dan Coates

President