Case Study: Tennessee Cancer Specialists improves patient connection and reduces documentation burden with DeepScribe

Tennessee Cancer Specialists boosts DeepScribe use to 92% of visits with ambient AI

Tennessee Cancer Specialists, a large independent community oncology practice in eastern Tennessee, faced significant challenges with clinical documentation. Their clinicians were distracted during patient visits, focusing on note-taking instead of care, and were often left with a burdensome backlog of unfinished charts after hours, impacting both efficiency and patient connection. They turned to DeepScribe and its ambient AI platform built specifically for oncology to address this issue.

By implementing DeepScribe's ambient AI and its SmartPrep pre-visit intelligence feature, the vendor provided a solution that integrated seamlessly into the clinical workflow. The results were dramatic, including a 94% adoption rate among their 65 clinicians and a 33% increase in encounters captured within six months. Most importantly, DeepScribe allowed clinicians to be fully present with patients, restoring conversation and compassion to care while eliminating documentation backlog.

Tennessee Cancer Specialists