Case Study: Bouygues Telecom achieves real-time quality control of fiber installations with Deepomatic

Bouygues Telecom - Customer Case Study

Bouygues Telecom, a major French telecommunications operator, needed to control thousands of daily fiber optic installations while improving customer experience. As fiber connection volumes surged, only 5% to 10% of installations could be inspected, making it difficult to catch inconsistent work and non-compliant procedures across subcontracted technicians.

To address this, Bouygues Telecom worked with Deepomatic and its real-time image recognition platform to analyze technicians’ installation photos in the cloud and detect defects such as unconnected fiber, incorrect colors, and cable path issues. Deepomatic’s solution now identifies more than 75% of defects, enables immediate correction in the field, and helps Bouygues Telecom focus operational teams on higher-value tasks while continuously improving quality control.

Bouygues Telecom

Carmine Muscariello

Director Operation