Case Study: Bouygues Telecom achieves 98% fiber connection compliance with Deepomatic Visual AI

Bouygues Telecom automates fiber quality checks with Deepomatic, detecting 98% of defects

Bouygues Telecom, a major French telecommunications operator, faced a challenge in maintaining quality control for its fiber optic installations. It needed to ensure work done by contractors complied with its standards but was previously only able to manually check 5-10% of connections, leading to non-compliant work and customer churn. To address this, the company turned to the vendor Deepomatic, using its Visual AI solution (now part of IQGeo) to automate the quality checks.

By implementing Deepomatic's AI software to systematically verify photos of fiber installations, Bouygues Telecom automated its quality control process. The solution from Deepomatic analyzes 250,000 work orders every month and successfully detects 98% of defects. This has resulted in a significant increase in the conformity of connection reports and the overall compliance of contractor work, improving the customer experience.

Bouygues Telecom