Case Study: Aramark cuts international meeting times by up to 50% with DeepL Voice

Aramark cuts international meeting times by up to 50% with DeepL

Aramark, a global company, faced significant communication challenges in its international meetings, where manual translation was extending hour-long calls by up to 30 minutes. This language barrier was sidelining subject-matter experts who were not comfortable speaking English, creating knowledge silos. To overcome this, they turned to vendor DeepL and its DeepL Voice product integrated into Microsoft Teams.

By implementing DeepL's real-time translation and live captioning solution, Aramark eliminated the need for manual interpretation. This allowed experts to speak in their native languages, like Mandarin, while colleagues followed along instantly. The results were dramatic, with meeting times cut by up to 50% and participation from non-native English speakers rising to nearly 100%, significantly accelerating project lifecycles and fostering a more inclusive culture.

Aramark