Case Study: United States Gypsum Company achieves better training and knowledge retention with DeepHow AI video SOPs

United States Gypsum Company builds "USG YouTube" with DeepHow to scale training across all manufacturing plants

United States Gypsum Company (USG) faced a challenge in retaining critical institutional knowledge as experienced employees neared retirement. To overcome this, they partnered with DeepHow to transform their traditional paper-based standard operating procedures (SOPs) into a digital, scalable format using an AI-powered video platform.

DeepHow's solution involved converting SOPs into AI-driven video modules, creating a centralized knowledge repository dubbed "USG YouTube." This implementation enhanced operational efficiency and safety, empowered employees to self-train, and successfully engaged younger workers. The results included streamlined training delivery across all manufacturing sites, improved knowledge retention, and a smooth integration with the company's operator career progression system.

United States Gypsum Company