Case Study: LOTTE Data Communication Company enhances unmanned store customer service with DeepBrain AI

Seamless Retail Experience through Advanced AI Technology

The customer, Lotte Data Communication Company, partnered with the vendor DeepBrain AI to incorporate artificial intelligence into its unmanned retail stores. The challenge was to enhance the customer experience and drive digital transformation within this convenience store model.

DeepBrain AI implemented its AI Human solution, which is a virtual human capable of real-time communication. This was deployed on a large touchscreen at a flagship store, allowing customers to navigate inventory, locate products, and receive tailored recommendations and promotions. The solution provided an efficient and personalized shopping experience, streamlining the customer journey and minimizing search time.

Lotte Data Communication Company