Case Study: SAP Achieves Always-On, Consistent Reception with DeepBrain AI

SAP serves 400,000 companies with an AI front desk using DeepBrain AI

SAP, a global enterprise software company, faced the challenge of creating a consistent and technologically advanced first impression for visitors at its Munich headquarters. Their traditional reception experienced variability due to staffing availability and language capabilities. To address this, SAP partnered with DeepBrain AI to implement an AI Human solution for their visitor experience.

DeepBrain AI deployed an AI Human receptionist to greet visitors, provide guidance, and handle inquiries naturally and consistently around the clock. The solution ensured a seamless and professional greeting experience without wait times or staffing gaps. For SAP, this implementation served as both a functional solution and a live demonstration of their commitment to innovation. The vendor, DeepBrain AI, provided the technology that allowed SAP to put an AI Human at their front desk.

SAP