Case Study: Worldview Travel achieves 95% online adoption and 16.5% annual savings with Deem

Worldview Travel - Customer Case Study

Worldview Travel, a privately owned corporate travel manager with over $600M in annual revenue, needed a modern, managed online booking tool to match consumer expectations and drive corporate adoption. After evaluating OBT options, Worldview Travel selected Deem — using Deem’s online booking tool (and Deem Expense where deployed) — to provide a frictionless, mobile-friendly booking experience and an integrated solution to manage employee travel and expenses.

Deem delivered a user-focused OBT with a “personal assistant” workflow, superior UI and high reliability (98.8% uptime), enabling Worldview to consolidate disparate consumer booking behaviors into a managed program. The partnership produced measurable gains: 95% online adoption (up from 55–60%), 16.5% annual savings versus consumer/airline sites, a 45% increase in non-air revenue, and near‑100% capture of hotel and car expenses when Deem Expense was used — outcomes that saved time and money for Worldview’s clients.

Worldview Travel

Michael Serle

Director of Sales