Case Study: Short’s Travel Management enhances business travel booking with Deem

Short’s Travel Management - Customer Case Study

Short’s Travel Management, a family-owned, woman-owned travel management company based in Iowa, needed to replace its proprietary booking platform, STO, while continuing to serve a mix of corporate, government, university, sports, groups, meetings, and air charter clients. The company partnered with Deem to expand business travel booking options for its mid-range to enterprise customers and to support its niche, highly customized travel programs.

Deem provided a modern booking solution with shared alignment around agility and customer-focused innovation, along with features such as Southwest Airlines direct access and Travel SafetyCheck for Covid-19-related safety information. According to Short’s Travel, customers responded positively to the look and feel of the booking experience and its capabilities compared with the prior tool, and the company said the partnership with Deem has delivered strong support and timelines that are moving as expected.

Short’s Travel Management

David LeCompte

Chief executive officer