Case Study: San Bernardino County improves short-term rental compliance with Rentalscape by Deckard Technologies

How San Bernardino, CA uses Rentalscape for effective STR management

San Bernardino County, a major tourist destination in California, faced significant challenges managing its over 5,000 short-term rentals. While vital to the local economy, these rentals caused issues like noise and parking problems that impacted community standards. The county sought a government technology (GovTech) solution for better short-term rental compliance and communication.

The county adopted Rentalscape, the flagship solution from Deckard Technologies. This included a 24/7 complaint hotline to ensure compliance and uphold community standards. In 2024, this system managed 1,880 complaints and led to the issuance of numerous violation notices and citations, demonstrating proactive governance and a measurable positive impact.

San Bernardino County

Nick Del Pego

Chief Executive Officer