Case Study: TaxBuddy reduces onboarding time and drop-offs with Decentro's tax filing APIs

TaxBuddy cuts onboarding time by 75% with Decentro

TaxBuddy, a leading online tax filing platform in India, faced challenges in user onboarding, including time-consuming manual data entry, high drop-off rates, and the need for accurate identity verification. To overcome these hurdles and simplify the digital tax filing process for its customers, TaxBuddy partnered with Decentro.

Decentro implemented its Bytes module, specifically using Credit Bureau Data Pull APIs, to automatically prefill user information and verify identities. This solution reduced TaxBuddy's onboarding time by 75%, from over 10 minutes to under 3 minutes. It also led to a 60% decrease in drop-off rates and a 95% improvement in data accuracy, significantly enhancing the user experience and operational efficiency for TaxBuddy.

TaxBuddy