Case Study: SharePlay boosts payment success and cuts drop-offs with Decentro

SharePlay boosts payment success rates by 23%+ with Decentro

Shareplay, an online platform for booking sports facilities and coaching, faced challenges in managing high-volume payments. They struggled with transaction failures and the complexities of reconciling payments across various touchpoints. To address this, they partnered with the fintech vendor Decentro to streamline their collection services using Decentro's payment infrastructure.

By implementing Decentro's Flow 2.0 payment stack centered around UPI collections, Shareplay achieved a 23% higher payment success rate and an 85% reduction in customer drop-offs. Decentro's solution also enabled efficient payouts to coaches and institutions. This integration allowed Shareplay to process over INR 2.14 Crore to date, achieving scalable operations with a 97% payout success rate.

Shareplay