Decentro
41 Case Studies
A Decentro Case Study
Pocketly, a fast-growing digital lending platform in India, faced significant challenges with its customer onboarding process. High abandonment rates during the manual KYC verification were causing lost loans and compliance risks. To solve this, Pocketly partnered with Decentro to implement its DigiLocker SSO Suite, aiming to streamline identity verification and reduce friction.
Decentro's solution integrated government-backed DigiLocker APIs directly into Pocketly's mobile flow, allowing borrowers to authenticate and fetch verified documents in a single session without uploads. This implementation eliminated manual steps and fraud risk. The results were substantial, including a 60% reduction in onboarding abandonment and enabling sub-7-minute loan approvals. Decentro's integration was credited with driving a 40% growth in first-loan disbursements.