Case Study: Olyv achieves 200% higher DigiLocker adoption with Decentro’s KYC and verification APIs

Olyv boosts DigiLocker adoption by 200% with Decentro

Olyv, a fintech platform focused on financial inclusion for underserved Indians, faced challenges with a complex and high-drop-off KYC process during user onboarding. Meeting strict RBI compliance guidelines while scaling to serve users across thousands of pin codes created significant operational overhead and friction. To overcome this, Olyv partnered with vendor Decentro to utilize its KYC and verification APIs.

Decentro implemented its DigiLocker integration and Bank Account Validation solutions, which automated and streamlined Olyv's verification process. This provided a seamless, secure onboarding experience with features like pinless sign-in. The results were significant, including a 200% growth in DigiLocker adoption and improved KYC completion rates. This partnership enhanced operational efficiency, reduced manual work, and allowed Olyv to expand its reach and serve its users faster and more securely.

Olyv