Case Study: Bachatt achieves 95% verification accuracy and 60% lower CAC with Decentro

Bachatt cuts onboarding to under 5 minutes with Decentro

Bachatt, a fintech startup focused on providing daily savings solutions for India's self-employed workforce and MSME owners, faced significant challenges in onboarding. They needed to quickly and accurately verify both personal and business credentials for a diverse user base while maintaining strict regulatory compliance and building trust. To address this, Bachatt partnered with Decentro to leverage its Mobile to X APIs and DigiLocker SSO integration.

By implementing Decentro's solutions, Bachatt automated verification flows and integrated with government databases for secure, instant data retrieval. This resulted in a dramatically improved onboarding process, cutting the time from 15-20 minutes to under 5 minutes. The partnership achieved measurable success, including 95% verification accuracy, a 60% reduction in customer acquisition costs (CAC), and a 120% expansion in market reach, enabling Bachatt to scale effectively.

Bachatt