Case Study: HelloGTK achieves a 35% increase in average ticket size with Debales AI

Debales AI Turns Conversations into Conversions for HelloGTK

The customer, HelloGTK, a platform for modern dining experiences, faced challenges with delayed responses to guest inquiries about menus and dietary options, leading to a friction-filled ordering process and missed upselling opportunities. To address this, they partnered with the vendor, Debales AI, to implement AI agents for ordering, catering, and subscriptions.

Debales AI provided a solution with an AI chatbot that offers 24/7 instant support and engages guests with personalized recommendations. This resulted in a 35% increase in the average ticket size through effective upselling and a 24% reduction in missed inquiries, while also streamlining bulk order management for improved operational efficiency.

HelloGTK