Case Study: Syncle scales sales forecasting and goal tracking with Dear Lucy

Scaling Sales Across Europe & North America: Syncle’s Data-Driven Playbook with Dear Lucy

Syncle, a retail tech company operating across Europe and North America, faced significant challenges as it scaled its fast-paced sales organization. Its scattered information and manual reporting processes made it difficult to maintain team alignment, meet investor expectations, and provide reps with clear visibility into their goals. To overcome this, Syncle turned to the Dear Lucy platform to create a single source of truth for its sales data and forecasting.

By implementing Dear Lucy's role-based dashboards and predictive forecasting, Syncle provided every team member with real-time visibility into performance and goals. The solution enabled daily accountability, more accurate forecasts, and targeted coaching, leading to measurable impacts such as a 170% pipeline increase and enterprise teams achieving 120% of their sales targets. Dear Lucy became the foundational tool that supported Syncle's collaborative, data-driven sales culture.

Syncle

Patric Lindström

Chief Revenue Officer