Case Study: a major luxury OEM improves loaner fleet efficiency with Dealerware

Dealerware delivers confidence for OEM courtesy car programs

The customer, a major luxury automotive manufacturer, faced challenges with outdated processes and expense uncertainty in managing its dealerships' service loaner vehicle programs. They needed a solution to streamline operations and provide better cost control for their retailers. They implemented Dealerware's fleet management platform to address interface. The solution delivered significant results, including a 25% average increase in fleet utilization and enabling dealerships to recover costs for fuel and tolls, making the software self-funding. The vendor's reporting tools also gave managers critical insights to improve performance and control expenses.