Case Study: Audi Cicero improves loaner fleet efficiency with Dealerware

Audi Cicero - Customer Case Study

The customer, Audi Cicero, faced challenges with an inefficient, paper-based system for managing their loaner vehicle fleet. To modernize this process, they implemented the Dealerware platform, a digital solution designed to track and contract loaner vehicles.

Dealerware provided a fully mobile system that allowed the service team to handle contracts digitally from tablets, significantly reducing paperwork. A key result was the recovery of a missing vehicle using Dealerware's GPS fleet tracking, locating it instantly on a map. The solution enabled Audi Cicero to recover costs, improve the efficiency of their loaner program, and elevate the customer experience.

Audi Cicero

Kent Appleby

Service Manager