Case Study: Audi New Orleans achieves 22% gross revenue growth with Dealerlogix

Dealerlogix Delivers 22% Increase in Gross Revenue for Audi New Orleans

The customer, Audi New Orleans, faced technical challenges with its previous service software that prevented it from meeting a new video mandate for multipoint inspections. This caused issues with video uploads and getting customer approvals for service recommendations, leading them to seek a solution from the vendor, Dealerlogix.

Dealerlogix implemented its software-driven sales process, which included digital inspection sheets and Live Estimates with video capabilities. This solution allowed for easier customer approvals via text or email. The results were a 22% increase in gross sales revenue, a closing ratio on repairs that jumped from 35% to nearly 60%, and a halving of loaner car turnaround times due to improved service throughput.

Audi New Orleans

Ken Morales

Service Director