Case Study: Melbourne Airport achieves efficient, compliant staff training with DeakinCo.

Melbourne Airport - Customer Case Study

Melbourne Airport, one of Australia’s busiest passenger and freight gateways, needed a more flexible and reliable way to deliver mandatory Airside Operations compliance training. Its former face-to-face approach was costly, time-consuming, difficult to schedule around shift work, and created manual record-keeping challenges for audit compliance.

DeakinCo partnered with Melbourne Airport to implement 28 interactive online training and testing modules, featuring audiovisual content from the airport site. The solution enabled staff to train anytime at their own pace, improved engagement and consistency, and reduced administration, paper use, and scheduling delays. Melbourne Airport also reported substantial time and cost savings, with DeakinCo now planning additional modules.

Melbourne Airport