Case Study: Coles Myer achieves award-winning workforce development with DeakinCo.

Coles Myer - Customer Case Study

Coles Myer, one of Australia’s largest retail groups with 13 brands and around 2,000 sites across Australasia, needed a more consistent way to train staff, build capability, and support retention, productivity, and change across the business. After an initial successful partnership in 1999, it re-engaged DeakinCo. in late 2002 to extend the model across the whole organisation through The Coles Myer Institute (CMI).

DeakinCo. created a virtual, end-to-end learning “campus” that combined vocational education and university pathways, spanning induction through to postgraduate degrees, while aligning with Coles Myer’s culture and competencies. The result was an award-winning corporate university model recognized globally, with programs in high demand and measurable business benefits, including improved staff development and strong support for career progression.

Coles Myer

David Kemp

Federal Minister for Education & Training