Case Study: Australian Taxation Office successfully implements GST reform with DeakinCo. training expertise

Australian Taxation Office - Customer Case Study

The Australian Taxation Office (ATO) needed to roll out Australia’s new Goods and Services Tax (GST) and related tax arrangements across a skeptical, divided nation. To do it right the first time, the ATO partnered with DeakinCo. for financial training support covering GST, ABN, PAYE, and excise tax changes.

DeakinCo designed, developed, and delivered large-scale training programs for the ATO, including two waves of workshops for graduate recruits nationwide and the National Diesel Rebate Training Program. The work was delivered at speed and scale—almost 450 workshops in three months and 23 training modules produced in five weeks—and helped the GST and associated reforms launch successfully with surprisingly few difficulties.

Australian Taxation Office