Case Study: Surlean Foods achieves unified data and improved customer support with Deacom ERP

Deacom Modernizes Business Processes, Unifies Data, and Improves Customer Support

Surlean Foods, a family-owned custom food manufacturer founded in 1979, supplies quick-service restaurants nationwide but was held back by a fragmented “two-headed” ERP setup—separate accounting and MES systems with different databases, unreliable vendor support, and no robust API/EDI capabilities. These disconnects created manual workarounds, inconsistent reporting, and scalability challenges as the company expanded.

Surlean implemented Deacom’s fully integrated ERP (including MES and EDI/APIs) to unify data, simplify integrations, and provide vendor-led support. The phased rollout delivered a single source of truth, enabled custom APIs and a BI/data-warehouse layer for better decisions, improved customer onboarding and retention, boosted employee productivity without adding headcount, and established an ongoing partnership for future automation.

Surlean Foods

Cory Simmons

Director of IT Services