Case Study: i-Cert achieves faster, more accurate export document submissions with DCSL Software Ltd

i-Cert - Customer Case Study

i-Cert needed a way to simplify and speed up export document processing for UK and European businesses, replacing slow manual paperwork and helping users avoid errors, delays, and missed opportunities. DCSL Software Ltd was brought in to build the underlying platform for i-Cert’s cloud-based document creation and submission service, alongside a comprehensive CRM back end.

DCSL Software Ltd developed the solution as an agile, cloud-hosted web application that guides users through preparing, checking, and submitting export documents from any device. The result was a more intuitive self-service process with strong usability feedback, fewer mistakes, reduced time and cost, and faster approval times, while cloud hosting improved availability and removed the need for i-Cert to manage its own servers.

i-Cert

Neil Beard

Managing Director