Case Study: CDN Consular Services Ltd achieves secure remote access and detailed client reporting with DCSL Software Ltd

CDN Consular Services Ltd - Customer Case Study

CDN Consular Services Ltd provides export documentation services to businesses trading outside the UK, but its highly specialised processes outgrew its old server-based system and needed a modern way to manage orders, invoicing, and client reporting. DCSL Software Ltd was brought in to rebuild the operational management system, including order entry, customer management, and invoicing, while preserving the flexibility CDN needed for varied customer requirements.

DCSL Software Ltd migrated the system to the cloud, added a web-based interface, a secure customer portal, and an iOS mobile app, all delivered in under five months. The new platform lets staff access live order status remotely, gives clients detailed management reports and secure messaging, and supports faster, more flexible service delivery—strengthening CDN’s competitive edge and enabling it to spend more time with clients.

CDN Consular Services Ltd

Neil Beard

Managing Director