Case Study: Listen4Good launches a self-service nonprofit feedback app with Dayspring Technologies

Listen4Good launches a 5-step self-service web app with Dayspring Technologies

Listen4Good, a grant initiative aiming to reach more nonprofits, needed to convert its high-touch, offline coaching program into a self-service online web application. The challenge for vendor Dayspring Technologies was to create a user-friendly app that mirrored the successful offline process, integrated with SurveyMonkey and Salesforce, and empowered users to implement feedback loops independently with limited staff support.

Dayspring Technologies developed a custom web application using WordPress, Angular, and the Salesforce API. The solution guides users through a five-step process with extensive support materials and integrates with SurveyMonkey for survey creation and data visualization. By also integrating Salesforce and Campaign Monitor, the app enables Listen4Good to track usage and send automated, smart emails based on user progress. The result is a powerful, self-service tool that allows nonprofits to independently gather and respond to client feedback, successfully translating the proven offline program into an online format.

Listen4Good