Case Study: Ursula’s About Phace Rittenhouse Makeup Studio streamlines client management with DaySmart Salon

Ursula’s About Phace Rittenhouse Makeup Studio - Customer Case Study

Ursula's About Phace Rittenhouse Makeup Studio, a premier beauty destination in Philadelphia, was founded by Ursula Augustine to fill a market gap for dedicated makeup services. As a new business owner running a "one-woman show," her initial challenge was finding a way to efficiently manage all aspects of her operations, from appointments to client communication, without a large team. To address this, she adopted DaySmart Salon software from the very beginning to act as her digital teammate.

The solution from DaySmart Salon provided a comprehensive toolkit, including a digital appointment book, a mobile app for remote management, two-way texting, and detailed client profile notes. This allowed the studio to maintain 24/7 access for clients and personalize every interaction. During the pandemic, DaySmart's support team helped implement teleconsultations, enabling the business to stay connected with clients through virtual tutorials. The results included streamlined operations, significant time savings from reduced paperwork, and an enhanced ability to make clients feel special, which contributed to the studio's recognition as a five-time Best of Philly winner.

Ursula’s About Phace Rittenhouse Makeup Studio

Ursula Augustine

Ursula’s About Phace Rittenhouse Makeup Studio