Case Study: Pet-Agree Professional Pet Services improves grooming operations with DaySmart Pet

Pet-Agree Professional Pet Services - Customer Case Study

Pet-Agree Professional Pet Services, a pet grooming and lodging business, faced challenges as a growing small business. The owner, Alicen Ingle, needed to transition from a paper-based appointment book to a more streamlined, digital system to efficiently manage operations and support her vision for a customer-focused company. She invested in business management software from DaySmart Pet to address this need.

The solution from DaySmart Pet provided a digital appointment book and features that improved workflow and client communication. The software helped the business implement its operating model, allowing staff to manage appointments and focus on customer needs. This enabled the owner to pay herself a salary after two years and grow the business to six employees who have served over three thousand pets. DaySmart Pet also saved the owner personal time by automating manual tasks and its reporting functions allowed for better management of sales and inventory.

Pet-Agree Professional Pet Services

Alicen Ingle

Founder