Case Study: Emma Marie’s Grooming & Daycare grows with DaySmart Pet

Emma Marie’s Grooming & Daycare - Customer Case Study

Emma Marie’s Grooming & Daycare, a growing pet care business, faced significant inefficiencies in managing client communications and appointment reminders manually. Founder Johnelle Ciano was spending hours on the phone each day, which cut into her time for grooming and business growth. She sought a software solution from vendor DaySmart Pet to automate these time-consuming administrative tasks.

DaySmart Pet provided a comprehensive management software that automated appointment reminders and client communications. The solution’s pop-up notes feature also ensured critical client information was always visible, improving the quality of care. This allowed the business to groom two extra dogs per day and save hundreds of hours annually. During the pandemic, DaySmart Pet’s marketing tools were crucial for keeping 4,000 clients informed, supporting the business’s continued growth and resilience.

Emma Marie’s Grooming & Daycare

Johnelle Ciano

Founder and Owner