Case Study: A Healing Trail Wellness Center achieves 21,000 clients and streamlines scheduling with DaySmart Appointments

Online Scheduling Helped A Healing Trail Wellness Center Reach 21,000 Clients

A Healing Trail Wellness Center, which has served clients since 1997, faced the limits of a pen-and-paper scheduling system as it expanded to multiple locations and more staff. To manage multiple services, specialized equipment, and gain better visibility into location and staff availability, A Healing Trail turned to DaySmart Appointments’ online scheduling solution in 2007.

DaySmart Appointments implemented online booking with resource management, recurring appointments, and a wait-list feature, eliminating daily reminder calls and reducing micromanagement. The change saved staff time, empowered team members, and drove measurable growth—supporting 500+ appointments scheduled monthly, advanced bookings up to three months, and helping A Healing Trail add more than 18,500 new clients.

A Healing Trail Wellness Center

Françoise Knight

A Healing Trail Wellness Center