Case Study: SAFEsky streamlines appointment booking and customer service with DaySmart Appointments

From Side Hobby to Thriving Business The Journey of Frederick Reitz’s Fingerprinting Service

SAFEsky, founded by Frederick Reitz, grew from a side service into a three-location fingerprinting business serving aviation, licensing, and employment needs. As the company expanded, it needed a reliable way to manage appointments, protect client data, and keep customer service simple and organized, so it turned to DaySmart Appointments.

With DaySmart Appointments, SAFEsky can manage offices from anywhere, let customers book and reschedule online, and automatically send reminders with service instructions, appointment details, and parking information. The result is a streamlined booking process and strong customer experience, with Frederick noting that over 90% of customers now book directly online and that DaySmart helps keep the schedule full.

SAFEsky