Case Study: Svea Bank achieves greater clarity and compliance with Daymi

Svea Bank - Customer Case Study

Svea Bank, a digital bank, faced challenges in managing its operational processes across departments like Clearing and Settlement. Their teams relied on inefficient and non-transparent methods like checklists and whiteboards, which made it difficult to get an overview, led to stressful workdays, and complicated handovers. To address this, they implemented the Daymi platform to centralize their process information.

By using Daymi, Svea Bank consolidated all its procedures into a single hub, which provided clarity and transparency. The platform’s audit trail and flexible notification system were crucial for maintaining regulatory compliance. This solution gave the team more headspace to focus on work, greatly improved operational efficiency, and allowed them to manage over 2,000 controls per month. Daymi provided the control needed to reduce operational risk and ensure all tasks were completed.

Svea Bank

Jeanette Kangur

Head of Operations