Case Study: Avanza Bank eliminates mistakes and keeps pace with growth with Daymi

Avanza Bank - Customer Case Study

Avanza Bank, a leading Swedish online bank, faced the challenge of managing a rapidly growing customer base and a doubling of transactions without a corresponding increase in staff. This growth led to difficulties in maintaining quality and created inefficiencies from manual processes, including reporting using spreadsheets and managing individual checklists. They turned to the vendor Daymi to help them handle this substantial increase while eliminating mistakes.

By implementing Daymi's solution, Avanza Bank automated its reporting and tracking, eliminating manual data entry. This provided real-time oversight of all tasks and processes. The results were significant; the bank did not miss a single task after implementation and managed a 30% growth in customers with only a 10% increase in staff. Daymi enabled Avanza to maintain control and quality despite the dramatically increased workload.

Avanza Bank

Cintia Bodin

Head of Cash Management and Corporate Actions