Case Study: The Second City streamlines payroll and labor planning with Dayforce

The Second City calls a new partner to the stage

The Second City, a renowned comedy institution with 950 employees across multiple locations, was struggling with an outdated and inefficient payroll system. The company processes payroll weekly for a mix of union actors, teachers, and full and part-time staff, which created a chaotic environment with limited visibility and controls that induced fear of inaccuracies. This antiquated system was holding back the company's growth. To address this, The Second City partnered with Ceridian and implemented its Dayforce platform.

By implementing Ceridian's Dayforce, The Second City gained a flexible and automated system capable of handling its unique and complex payroll, scheduling, and time-tracking needs. The results were significant: payroll processing time was dramatically cut down, allowing 950 employees to be paid accurately within 36 hours each week. Dayforce also provided crucial visibility into labor costs and scheduling, enabling managers to control budgets more effectively. The platform's ability to seamlessly manage employees in both the US and Canada provided a valuable global view of their workforce, removing the previous system as a barrier to growth.

The Second City

Kelly Leonard

Executive Director