Case Study: The Foschini Group achieves efficient operations with Dayforce

The Foschini Group achieves efficient operations through partnership and technology

The Foschini Group, South Africa’s largest retailer with more than 4,200 outlets and 38,000 employees, needed a better way to manage rapid growth across stores. Manual, paper-based scheduling and timekeeping created inefficiencies, higher labor costs, compliance risks, and frustration for employees. To support its expansion, TFG selected Dayforce Workforce Management for its South African operations.

Dayforce implemented a centralized workforce management solution with configurable labor rules, automated scheduling, real-time visibility, and mobile access for employees. The rollout helped TFG improve compliance, publish schedules in advance, and schedule more closely to demand. Measurable results included a 20% reduction in overtime spend, a 10% increase in employee satisfaction, and a 15% decrease in turnover, with additional payroll savings and up to 30% better overtime efficiency reported by Dayforce.

The Foschini Group

Heidé Botha

Head of Business Process and HR Analytics