Case Study: Pier 1 Imports achieves increased sales and labor cost savings with Dayforce

Pier 1 Imports - Customer Case Study

Pier 1 Imports, a specialty home-furnishings retailer with more than 1,000 stores and roughly 20,000 employees, faced an outdated mix of manual, Excel- and Access-based scheduling that hindered its ability to align store staffing with customer demand, integrate scheduling into budgeting and planning, and drive sales while controlling labor costs.

Pier 1 implemented a hosted Dayforce workforce-management suite (labor scheduling, time & attendance, task management, and employee self-service). Within a year the company automated schedules, improved visibility into labor vs. sales, eliminated undesired premium pay, maintained compliance, and redeployed more associates in a way that reduced labor costs while boosting customer service and sales.

Pier 1 Imports

Sharon Leite

EVP Sales and Customer Experience