Case Study: JTEKT North America achieves workforce agility and targeted communication with Dayforce

JTEKT North America turns on a dime

JTEKT North America, a major automotive systems and machine tool manufacturer, faced significant operational and workforce challenges at the onset of the COVID-19 pandemic. With new car sales plummeting, the company had to make difficult decisions regarding pay cuts and furloughs while some facilities shut down and others remained operational. The HR team, led by Vice President Donna Baker, needed a way to manage rapid change and communicate effectively with a large, dispersed workforce. They turned to their vendor, Ceridian, and leveraged its Dayforce platform to address these urgent needs.

Using Ceridian's Dayforce, JTEKT implemented targeted communications to send specific, relevant messages to distinct employee groups affected by local shutdowns and return-to-work plans. This solution provided the agility needed for rapid response and helped maintain clear connections with employees. The results included improved communication efficiency and a demonstrated increase in productivity with the shift to remote work. This new operational flexibility prompted a reevaluation of traditional work models, allowing JTEKT to reduce potential relocation costs and expand its hiring pool, all supported by the resilient technological infrastructure provided by Ceridian.

JTEKT North America

Donna Baker

Vice President of North America Shared Services