Case Study: BCU achieves a connected, AI-powered HR experience with Dayforce

BCU transforms HR with a single system and AI-powered support

BCU, the Illinois-based credit union, needed to build a modern HR function from scratch after becoming an independent organization. To create a more connected employee experience and reduce friction across HR, payroll, time, talent, and support, BCU turned to Dayforce and its all-in-one platform, including Dayforce AI and HR services.

Dayforce helped BCU unify HR, workforce management, payroll, talent, and employee self-service in a single system, while Dayforce AI Assistant and HR Service Delivery improved support and content optimization. The results included about 300 employee questions answered by AI each month and 400+ hours saved annually, freeing the HR team to focus on higher-value work and reinvest cost savings into HR initiatives.

BCU

Ben Fingard

Senior Manager of HR Systems and Operations