Case Study: Pennywise transforms retail operations with Davyn and LS Retail

Pennywise goes live across 8 stores in 4 months with Davyn

Pennywise, a major retailer and pharmacy in Trinidad and Tobago, faced operational challenges after their previous retail solution provider went out of business. They engaged vendor Davyn Limited to implement a new centralized system to connect all their stores and head office, seeking a robust solution that could handle high transaction volumes and operate reliably over low bandwidth connections.

Davyn implemented the LS Retail solution with Microsoft Dynamics NAV, completing the rollout across all eight stores in just four months. The new system dramatically improved transaction speeds and operational efficiency. Following the initial success, Davyn also integrated in-store price checkers and later deployed the LS Pharmacy module to support the addition of new pharmacy counters. This provided Pennywise with a single, integrated system that enhanced customer service and supported their continued growth.

Pennywise