Case Study: South-Central Utility streamlines storm response and reduces restoration times with Davey Resource Group’s ResourceKeeper

South-Central Utility lowers restoration times with Davey

The customer, a south-central U.S. utility in Oklahoma, faced the challenge of managing storm response in a region prone to over 50 tornadoes annually. Their previous process using separate, non-integrated systems was labor-intensive and slowed response times, leaving customers without power for extended periods. They partnered with vendor Davey to integrate these operations into their existing ResourceKeeper software.

Davey implemented a solution that allowed the utility to use ResourceKeeper to quickly send information on storm damage to work crews via ResourceKeeper Mobile. This streamlined the process, automatically closing work orders and integrating them back into the outage management system. As a result, the utility achieved lower restoration times, optimized resource deployment, and gained the ability to identify outage trends for regulatory compliance.