Case Study: Charter Communications restores service after tornadoes with Davey Resource Group

Charter Communications restores service to 86 areas in a week with Davey

The customer, Charter Communications, faced a significant challenge when a series of tornadoes damaged infrastructure in 86 areas of Hamilton County, Ohio, leaving many customers without service. They called upon their long-term vendor, Davey, specifically its Davey Resource Group (DRG) division, for telecommunications construction services to quickly restore connectivity.

Davey Resource Group mobilized its crews to work with other contractors, repairing telecommunications lines once utility pole owners had completed their own repairs. The vendor's dedicated staff worked around the clock, restoring service to 83 areas within just four days. Davey successfully restored service to all 86 affected areas within about a week of the storms.

Charter Communications