Case Study: St. Lucie County Utilities simplifies customer communications with Daupler Notify

St. Lucie County Utilities keeps customers informed with Daupler hourly updates

St. Lucie County Utilities faced a challenge in keeping their customers informed during service-affecting incidents due to the large size of their service area. They needed a better way to share critical information proactively. To address this, they worked with Daupler to implement Daupler Notify, a mass notification solution that integrates with their existing Daupler RMS response management system.

By adding Daupler Notify, St. Lucie County Utilities streamlined their response processes and were able to provide customers with regular, proactive updates. Daupler's solution ensured that everyone received the messages and was aware of ongoing problems, as evidenced by their ability to provide hourly updates during incidents with full confidence in their delivery.

St. Lucie County Utilities