Case Study: City of Oakland achieves greater transparency and $2 million annual savings with Daupler

City of Oakland cuts monthly incidents from 400+ to under 60 with Daupler

The City of Oakland faced costly and complicated after-hours incident responses that relied on manual call lists and chasing down missing information from closed offices. To address this, they partnered with Daupler to implement its Response Management System (RMS).

Daupler's solution automated significant portions of the response process, including gathering information from reporting parties, automating call lists, and tracking progress. In less than eight months, the City of Oakland lowered its monthly incidents from over 400 to less than 60, resulting in an estimated 75% reduction in callouts and direct annual savings of $2 million.

City of Oakland