Case Study: JCI achieves enterprise data governance and SAP MDG readiness with DATUM LLC

JCI - Customer Case Study

JCI, a 140-year-old company operating across three business units, 80+ ERP systems, 360 sites, and 60,000 users, needed to unify disparate customer, vendor, materials, and finance data while decommissioning legacy ERPs and deploying SAP MDG. Its manual, spreadsheet-based cleansing approach was no longer sustainable for the scale and timeline of the enterprise transformation, creating governance, analytical, and regulatory risks. DATUM LLC helped JCI with its data governance and stewardship program, including SAP MDG.

DATUM LLC implemented a holistic data governance framework using Information Value Management® to accelerate SAP MDG deployment, define stewardship and ownership, and tightly manage business rules, readiness, and change control. DATUM also helped JCI build a supplier creation prototype in just eight weeks, with configuration effort for MDG-S reportedly less than a quarter of the legacy approach. The program improved data integrity and accessibility through automation and positioned JCI for scalable global master data governance as it moved toward a unified enterprise.