Datto
119 Case Studies
A Datto Case Study
Visy Technology Systems, a global packaging and machinery provider based in Melbourne, Australia, struggled to produce accurate quotes and manage sales data across multiple offices using manual CRM tools, spreadsheets, and paper forms. Before adopting Datto’s Autotask, its sales team faced repeated quote revisions, delayed approvals, and project slips that affected customer deliveries.
Datto implemented Autotask as a cloud-based platform to centralize quoting, sales, procurement, and project management across Visy Technology Systems’ seven national offices. The result was consistent, accurate quotes from one product list, faster project workflows, stronger sales pipeline visibility, and detailed forecasting for planning and margin control, with stakeholders able to track daily metrics and launch post-sale tasks directly from the dashboard.
Steve Jowett
Managing Director