Datto
118 Case Studies
A Datto Case Study
Trinity Networx is a lean managed service provider in Chino, CA (five employees) that delivers full-service IT to growing clients. They faced a serious challenge when a staffing-agency client—handling sensitive personal data—was hit by ransomware twice after an employee opened infected email attachments, putting the company’s data and operations at risk.
Trinity isolated the infection, shut off mapped drives to stop propagation, wiped compromised local servers and used Datto to restore from a recovery point three hours before the attack, avoiding any ransom payment. With Datto’s instant virtualization and strong vendor support Trinity restored permissions and files quickly, increased uptime and resiliency, and emphasized employee training to reduce future risk.
Lance Reichenberger
Chief Executive Officer